Privacy Policy

This Privacy Policy explains how Opei Technologies LLC (“Opei”, “we”, “our”, or “us”) collects, uses, stores, shares and protects personal information when you access or use Opei Business Suite, our websites, mobile applications, APIs, software and related technology services (collectively, the “Platform”).

Your privacy is important to us. We are committed to processing personal information responsibly, transparently and in accordance with applicable privacy and data protection laws.

By using the Platform, you acknowledge that your information will be processed as described in this Privacy Policy.

Opei Business Suite is owned and operated by:

Opei Technologies LLC
Delaware, United States
Email: privacy@opei.business
General enquiries: info@opei.business
Website: https://opei.business

This Privacy Policy applies to:

• visitors to our website;
• businesses using Opei Business Suite;
• authorised users of customer accounts;
• developers using our APIs;
• individuals communicating with us;
• prospective customers;
• job applicants where applicable.

This Privacy Policy does not apply to websites or services operated by third parties.

Depending on how you use the Platform, we may collect the following categories of information.

Account Information

• Full name
• Business name
• Email address
• Telephone number
• Username
• Password (stored in encrypted or hashed form)
• Job title
• Account preferences

Business Information

• Company name
• Registration information
• Tax information
• Business address
• Industry
• Website
• Business contacts

Transaction Information

Where supported by the Platform, we may process information relating to transactions, including payment references, invoices, settlement information, transaction status and transaction metadata.

Important: Regulated financial services available through the Platform are provided by licensed third-party financial institutions or regulated partners. Opei Technologies LLC acts as a technology provider and may receive transaction-related information only as necessary to operate the Platform.

Customer Data

Information that businesses choose to upload, create or manage through the Platform, including customer records, inventory information, sales records, reports, invoices, documents and business analytics. You remain responsible for the information you submit to the Platform.

Technical Information

• IP address
• Browser type
• Operating system
• Device identifiers
• Language settings
• Pages visited
• Date and time of access
• Referring websites
• Application logs
• API requests
• Performance metrics

Cookies and Similar Technologies

We may use cookies, local storage, pixels, SDKs and similar technologies to improve security, remember preferences, analyse Platform performance and enhance the user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect Platform functionality.

We use personal information to:

• provide and maintain the Platform;
• create and manage accounts;
• authenticate users;
• provide customer support;
• process subscriptions and billing;
• improve Platform performance;
• develop new features;
• monitor security;
• detect fraud and abuse;
• respond to enquiries;
• communicate service updates;
• comply with legal obligations;
• enforce our agreements.

We do not sell your personal information.

Where required by applicable law, we process personal information because:

• it is necessary to perform our contract with you;
• you have given consent;
• processing is necessary for our legitimate business interests;
• processing is required to comply with legal obligations; or
• processing is necessary to protect legal rights or prevent fraud.

Some Platform features connect you with licensed financial institutions or regulated payment providers. These providers are independent organisations operating under their own licences and privacy policies.

When you choose to use those services, relevant information may be shared with the applicable provider as necessary to deliver the requested service or comply with legal obligations. Opei Technologies LLC is not responsible for the privacy practices of independent third-party providers.

We may share information with:

• cloud hosting providers;
• payment processors for Platform subscription fees;
• identity verification providers;
• analytics providers;
• customer support providers;
• communication providers;
• regulators where required by law;
• law enforcement where legally required;
• professional advisers;
• auditors;
• affiliated companies.

We do not sell personal information to data brokers or advertisers.

Because Opei operates internationally, your information may be processed or stored in countries other than your country of residence. Where cross-border transfers occur, we take commercially reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable law.

We implement commercially reasonable technical and organisational security measures designed to protect personal information. These measures may include encryption in transit, access controls, authentication mechanisms, monitoring, logging, security testing, backup procedures and disaster recovery processes.

No internet-based system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security and business records. Retention periods vary depending on the type of information and applicable legal requirements.

Depending on applicable law, you may have the right to:

• access your personal information;
• correct inaccurate information;
• request deletion of information;
• request restriction of processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request a copy of your information in a portable format;
• lodge a complaint with a relevant supervisory authority.

We may request information to verify your identity before responding to privacy requests.

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly. You will continue to receive essential service-related communications regarding your account.

The Platform is intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. Where changes are material, we will provide reasonable notice through the Platform, by email or by other appropriate means. Your continued use of the Platform after the effective date of an updated Privacy Policy constitutes acknowledgement of the revised policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Privacy Team — Opei Technologies LLC
Email: privacy@opei.business
General enquiries: info@opei.business
Website: https://opei.business